General Ticket Policy
The Sod Poodles do not offer cash refunds or exchanges.Fans 3 years of age or older are required to have a ticket, Children 2 and under are admitted without a ticket, unless they require a seat.
The Amarillo Sod Poodles are not responsible for tickets that are shared, or resold, after the initial transaction takes place at the Sod Poodles box office or SodPoodles.com
SodPoodles.com is the only official ticketing site of Sod Poodles tickets.
- Game Date & Time are Subject to Change Without Notice
- No Refunds or Exchanges
- Tickets are Non-Redeemable for Cash
- Complimentary Tickets are Not Exchangeable
- If a game is postponed or cancelled, your ticket stub will serve as a raincheck to any future regular season game during the current season, subject to availability. Tickets must be redeemed in person at the Box Office. Please pay attention to the team's website and social media for further information in these instances.
Rain Check Privileges
If the game is officially postponed prior to the middle of the fifth inning (4 1/2 innings, if the Sod Poodles are ahead) because of weather conditions, the ticket bearer may exchange their ticket for a future regular season game of his or her choice. Fans are entitled to a ticket of equal or lesser value, subject to availability. All transactions must take place at the Sod Poodles Box Office. There are no monetary refunds given.
Rain Policy Frequently Asked Questions
Q: What do I do if it is raining before the game?
A: If it is raining before the start of a game, our Grounds Crew has been hard at work protecting the field against the elements. This being the case, if the rain stops before the scheduled game start time, the game will continue as planned. If the rain continues into the scheduled game time, team management will invoke a rain delay. We will update all @SodPoodles social media channels.
Q: What do I do if it begins to rain during the game?
A: If it begins to rain during the game, our Grounds Crew will quickly place a large tarp across the infield. At this time, our staff will work with the umpires, along with local weather outlets, to ascertain the immediate weather outlook. If the teams feel that the inclement weather will pass, a rain delay is put into effect. If it is determined that the inclement weather will not pass in a reasonable amount of time, an official rainout is declared.
We will update all @SodPoodles social media channels.