For the 2021 Season, the Shorebirds will be transitioning to digital ticketing for all Ticket Plan Members, Silver Sluggers, Groups, Individual Game attendees. We understand that mobile ticketing is new to most of our fans. To help this transition be as smooth as possible for you, we've answered as many of your questions as we could ahead of time. If you don't see your question listed below or still need further clarification, please reach out by calling us at 410-219-3112 or emailing [email protected] or [email protected]
Q: How do I access my online ticket account?
Q: How do I print my Shorebirds tickets?
Q: How do I use mobile ticketing?
Q: What if I don’t have a smartphone?
Q: What if I want to give tickets to friends, family?
Q: I use my tickets for clients and employee incentives, how do I give them my tickets?
Q: Does the person I send the tickets to need an online account?
Q: How do we turn in unused tickets for the Ticket Exchange Program?
Q: If I have a question or issue on a game day, who should I call?
Q: Is there any way to transfer more than one game at a time?
Q: If I transfer tickets and that person is unable to attend, can I get the tickets back?
Q: My guests and I will be arriving to Arthur W Perdue Stadium separately. Can I transfer only some of my tickets for a game and leave the rest on my mobile device?
Q: Can I have multiple tickets on a single phone?
Q: What happens if my ticket does not scan properly when I arrive at the stadium?
Q: When should I download my ticket(s)?
Q: What if my phone breaks, dies, or is lost/stolen before I arrive at the stadium?
I purchased tickets for a game, how come they aren't showing up on my phone?