Frequently Asked Questions

We hope to make your experience at ShoreTown Ballpark as Clawsome as possible! Below, find several Frequently Asked Questions that we often receive from fans. If you can't find an answer to your question, give us a call at 732-901-7000 ext 100.

Food & Drink
Can I bring food or drink into the stadium?
No. Per league rules, no outside food or beverage is allowed to be brought into the stadium.

Scoreboard Messages
How do I get a message put on the scoreboard?
Visit the NJ Natural Gas Information booth (on the concourse behind home plate before the start of the game). We ask for a $5 donation to BlueClaws Charities. For more on BlueClaws Charities, click here.

Tickets
Do babies or small children require a ticket to the game?
Children two and under do not require a ticket provided they sit on a parent's lap.

If a game is rained out, can I exchange my ticket for a ticket to another game?
Yes, your tickets may be exchanged for tickets of equal or lesser value to any remaining home game that season, subject to availability.

Entrance
What time do stadium gates open?
Gates open 65 minutes before first pitch (ie 6:00 for a 7:05 game). Season ticket and partial plan holders benefit from early entrance to the ballpark (30 minutes earlier). Early Entrance is located only through the First Base Gate.

Payment Methods
Are you a cashless facility?
Yes, the BlueClaws are a cashless and digital facility. Your tickets can be accessed on your phone and we accept cashless payments at all locations around the stadium. Click here for a digital guide to ShoreTown Ballpark.

Can I convert cash to a card?
Yes! The BlueClaws have a Reverse ATM located on the concourse outside the Claws Cove behind Section 108. There, you can insert cash to receive a Visa Debit Card that can be used anywhere inside the stadium or outside the ballpark where they are accepted.

Autograph Policy
Where can I get autographs?
Fans are permitted to seek autographs from players along the railing of the first and third baselines as well as near the dugouts. No autographs will be given while a game is in progress.

Dog Policy
Can I bring my dog to a game?
Dogs are welcome at Bark in the Park or at Sunday home games. Dog owners will have to sign a dog waiver. Only service dogs are allowed on the Luxury Suite level.

Lost & Found
Do you have a Lost & Found?
Yes. Lost items that have been turned in may be retrieved at the NJNG Information Booth, located on the concourse behind home plate. Fans also may call the BlueClaws office at 732-901-7000. If an item is found, it should be given to the nearest usher, security officer, or turned over at the NJNG Information Booth.

Smoking
Where can I smoke? Smoking is not permitted inside ShoreTown Ballpark. This includes cigarettes, cigars, e-cigarettes, and other artificial devices. Smoking is permitted outside either the first or third base gates. Note that fans must have their hands stamped in order to re-enter the ballpark.

Handicap Seating
How can I get handicap seating?
Handicap seating is available by request. When purchasing tickets, you can request either wheelchair spots (spots located next to seats where you can watch the game from your wheelchair) or "Semi-Ambulatory" seating (larger seats located at the top of certain sections that do not require going down stairs and provide more leg room). Wheelchair spots are located next to another seat should the person wishing to use the wheelchair wish to sit next to a friend or family member. The seat next to the wheelchair spot must be purchased separately.

Parking
How much is parking?
Parking is $5 per car provided your vehicle only requires one space.

What times does the lot open?
The lot opens two hours prior to the game (5:00 pm for a 7:05 pm game).